Question 1

What are exterior cleaning services?

Accepted Answer

Think of it this way: if it's outside, we clean it! We remove grime, cobwebs, leaves, weeds, and droppings from all your exterior residential surfaces. This includes outdoor kitchens, furniture, decks, patios, porches, siding, stucco, windows, lights, fencing, walls, play structures, trampolines, pots, heaters, grills, and more! Our eco-friendly and non-toxic cleaning products support a healthy, happy (and sparkly!) environment for everyone.

Question 2

How often should I schedule service?

Accepted Answer

Whether your outdoor spaces need a spring cleanup, weekly maintenance, or something in-between, we can customize your service based on your preferences. The frequency of our outdoor cleaning service varies depending on usage, priorities, pets and wildlife, surfaces, weather, and so on. Maintenance cleans are typically scheduled weekly, bi-weekly, or monthly.

Question 3

How much do you charge?

Accepted Answer

Our pricing considers the size of your property, the types of cleaning required, and any specific requests you have. Use our free quote form or email us pictures or videos to get started. After discussing your needs, we'll provide a detailed estimate which will include "a la carte" line items.

Question 4

Do I need to be home during the service?

Accepted Answer

Though we prefer to do a walkthrough prior to starting and after the cleaning services are completed, it is not necessary that you are home during the service.

Question 5

Does Sparkleyard bring the equipment?

Accepted Answer

There is no need to worry about equipment or supplies. We come prepared with everything needed to provide our outdoor and patio cleaning service. If you have preferences or products you'd like us to use, we'll do our best to accommodate you.

Question 6

Are the chemicals used safe for kids and pets?

Accepted Answer

We prioritize eco-friendly and non-toxic cleaning products, ensuring a safe space for your entire family to enjoy the outdoors.

Question 7

What if it rains on my scheduled day?

Accepted Answer

We do our best to monitor the weather on a daily basis and will reach out to reschedule if rain appears in the forecast.

Question 8

How often should cobwebs be removed?

Accepted Answer

It really depends on your personal tolerance for seeing webs around your property. To keep spider populations down, consistency is key. Because the Los Angeles climate keeps spiders active year-round, webs can accumulate quickly. If you want your home looking completely pristine at all times, talk to us about regular maintenance. We will tailor our spider web cleaning services schedule to match your property's needs and your personal preferences.

Question 9

Will pressure washing damage my wood deck?

Accepted Answer

Not when done by professionals. While traditional high-pressure blasting can easily gouge and splinter wood, we utilize a specialized low-pressure "soft wash" method. Our equipment actually uses one-third less water than a standard garden hose nozzle, safely lifting away dirt, mold, and algae without any risk of damage. Depending on whether your deck is made of hardwood, softwood, or composite material, we tailor our approach—often combining eco-friendly cleaning products with gentle hand-scrubbing and a low-pressure rinse to safely restore its original beauty.

Question 10

Can you clean synthetic turf?

Accepted Answer

We use a blower to remove large particles and brush out high traffic areas to remove fine debris without matting the material, keeping the natural look. For those with pets, we control odors and maintain cleanliness by washing down & rinsing affected areas before applying an enzymatic odor eliminator.

Question 11

Do you pressure wash driveways?

Accepted Answer

Yes, we pressure wash all types of hardscape, including concrete, brick, tile, pavers, and stone.

Question 12

Can you remove rust or oil stains?

Accepted Answer

We treat rust and oil stains using advanced, professional-grade counter-agents (like F9 for rust and specialized bio-degreasers for oil). While these treatments work wonders, total 100% removal cannot always be guaranteed if a stain has been baked into porous concrete for years. However, our specialized process–including heated, high intensity power washing– will aggressively lift the buildup and significantly improve the appearance of the area.

Question 13

Do you offer balcony deep cleaning?

Accepted Answer

We absolutely do! We specialize in balcony deep cleans—refreshing everything from the floors and railings to the doors, windows, lights, and patio furniture. To get started, we just need access to an outdoor spigot and a standard power outlet. Because we want to be respectful of your neighbors, we also just need to ensure the water flows into a proper drain rather than onto a balcony below. If you live in an apartment building, let us know a few details about the layout and we can quickly confirm if it's a good fit!

Question 14

Do you clean outdoor furniture?

Accepted Answer

We absolutely do! Our team of outdoor furniture cleaners are trained to safely clean all materials, including Sunbrella cushions, wood, metal, wicker, vinyl, and glass. We start by brushing away surface debris, and follow that with a wipe, rinse, or deep clean using pet-safe, biodegradable cleaners. We’ll remove the stains and grime so all your furniture is fresh, sparkly, and ready to enjoy!

Question 15

How long do cushions take to dry?

Accepted Answer

Cushions may take up to 24 hours to completely dry after a deep cleaning. We consistently rotate them while on-site to ensure consistent drying without any water lines. If necessary, cushions are left propped up to allow for them to fully dry by the next day.

Question 16

Do you clean Sunbrella brand material?

Accepted Answer

Yes, Sunbrella cushions are cleaned on site, according to manufacturers’ recommendations.

Question 17

Do you offer grill cleaning?

Accepted Answer

We provide a basic grill cleaning and exterior polish! Our team will scrape and vacuum out loose debris from the interior, scrub down the grease and oil (including the drip pan), and polish the exterior with a stainless steel protectant so it sparkles. We also apply a vinyl spray to refresh your grill cover. This is a maintenance cleaning to get your BBQ ready for grilling; we do not offer deep restoration scrubbing, part replacements, or mechanical repairs.

Question 18

Are you insured?

Accepted Answer

Absolutely. We carry comprehensive General Liability and Workers' Comp insurance to ensure you and your property are fully protected. Furthermore, every member of our crew is fully bonded and has passed a thorough background check. We hold ourselves to the highest professional standards so you can feel completely secure having us on your property.

Question 19

Do you have any references?

Accepted Answer

Tons! We have a large community of satisfied clients across the area, many of whom have been with us for years. You can check out our Google reviews anytime to see the latest feedback and read about the experiences your neighbors have had with our team.

Question 20

Do you have a satisfaction guarantee?

Accepted Answer

We have a 48-Hour Satisfaction Guarantee! Your satisfaction is our top priority. If you are unhappy with any aspect of our outdoor cleaning service, just let us know within 48 hours of your appointment, and we will return to your property to make it right.

Question 21

Do you offer gardening services?

Accepted Answer

We supplement the work of your regular gardener by cleaning up leaves, weeds, and debris they might miss.

Question 22

How can I book Sparkleyard for an outdoor cleaning?

Accepted Answer

The quickest way to get started is to fill out our Contact Form. You can also email, text, or call us. We'll answer your questions, schedule your free quote, and book your first service!

Free Quote

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